Online Development – Providing the Tools to Maximize the Value of Installed Automation Equipment

Since our founding in 1989, we have focused on helping users receive maximum value for their installed automation controllers and equipment.  We provide the products, technologies and support to help them easily and cost-effectively migrate their equipment to new levels of performance and connectivity to meet new demands. From increasing productivity, quality, regulatory compliance and competitiveness, to gains in manufacturing efficiency and agility, our product migration solutions offer elegant solutions with a minimum investment and maximum payback.

The solutions we offer include information appliances that install in popular factory floor controllers to provide users with the assurance of compatibility and performance with their installed systems. Each of these appliances is characterized by doing one thing, and doing it well with a minimum configuration required or updates in the future.

Make it Simple
A key principle that is the foundation of every data transaction hardware and software solution we provide is to: Keep it Simple. Every solution we provide is based on this principle for simple installation, simple configuration, simple operation, simple maintenance, and simple upgrades. Keeping it simple reduces setup and maintenance costs and enables the users of our technologies to optimize the use of our products for improved productivity and efficiency.

Our focus is to provide powerful and user-friendly data transaction components and software.

Break the Rules
While evolutionary hardware and software technologies devised to create bridging systems between proprietary hardware and software systems may be good for others, we are focused rethinking the data transaction process and developing solutions that break the rules. An example of our rule-breaking technology is the ATM™ (Appliance Transaction Modules) suite of products. This suite of factory floor appliances provides simple and secure two-tier, bidirectional data communications in real-time between plant floor devices and business servers for a variety of information transaction needs.

xCoupler™, the first of these ATMs, reduces the complexity and costs associated with cumbersome multi-tier data exchange options. It enables users to quickly and easily implement initiatives such as business intelligence, data warehousing, enterprise resource planning, customer relationship management, supply chain management and others.

Our focus is on breaking old rules with revolutionary new rules to enable the structured flow of data throughout the enterprise.

Protect Data
Connecting data throughout the enterprise and with the Internet brings the risk of security threats. Any PC-based data point within the enterprise system can be an open door to hackers, competitors, and viruses. This is why we design and develop products with a robust security infrastructure that are virtually impervious to PC-type viruses.

Our focus is on providing secure operation.

Support Customers
We have invested in the latest CRM (customer resource management) and help desk tools to ensure optimum customer support for the products we provide. In addition, we have highly-trained customer support personnel that can answer tough application questions and provide common sense troubleshooting support. It all helps our customers obtain maximum value from our products and our company.

Our focus is on supporting our customers.

Capabilities Brochure

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